WYSIWYG – The Art of Perfect Execution!

Those of you who like me saw the early days of the Personal Computer age would recollect the phrase WYSIWYG (“What You See Is What You Get”) - when the computer monitor screen started supporting serious graphics display capabilities. When the image on the monitor was close enough to the quality of the printout that the printer spewed out when you hit the print button! Wow! Still considered a milestone in the history of personal computing!

Technically speaking ‘WYSIWYG’ actually symbolizes all innovations, inventions, progressions and discoveries that have radically impacted our world, our civilization, our lives and everything it holds! It also represents an intrinsic character that every successful individual represents. It is called the power of Visualization – What you SEE is What you GET!

From Rosa Parks to Martin Luther King to Barrack Obama is an incredible journey that was based on rights, equality, freedom and change. It started with someone visualizing about what the world ought to be rather than accept it as it is – a small step was taken. Over the years the vision broadened taking into its fold other aspirations, hopes and dreams of many more people. The visual grew in scale and the impact feeding off the millions of people whose lives it touched finally peaked on an early November day when history was rewritten as America elected its new President!

I enjoy many sports and do so because participating or even just watching top class sportspeople fires me up physically and emotionally! I have often read and observed these greats – seen them focus on the incredible power of Visualization. I have seen what their coaches take them through as they help them stay relevant in the highest levels of the game!

Whether it is golf, tennis or other categories (especially individual sports), watch the intense gaze of these top pros between strokes, as they go though their motions or during a game break. Their eyes are focused but the gaze seems to be far away – looking at nothing, totally insulated from whatever surrounds them! They are actually mentally playing out their next moves on a high res mental video screen over and over! Seeing exactly what they are going to do next, soaking in it, visualizing it – then they take every conscious thought off their minds and execute that mental video! Sure enough the result is quite close to what they visualized if not better! I have tried this myself when playing and depending on my preparedness and commitment, I sometimes do get the result!

Why sometimes? Why not always? The key to successful visual results is “Preparedness”. Quite obvious, right? Trust me, I have come across many instances where I have seen trained professionals going out into execution mode without adequate preparedness … now that does not work, regardless of your caliber!

So, here is how I see the buildup whether at the workplace or in the playing field. Dare to dream in the area of your interest and set some personal goals that you are totally committed to (the more audacious, the better as long as they are practical). Next, know the rules of the game (a.k.a the Standard Operating Procedure within organizations), employee handbooks and functional operating guidelines are the normal sources – check! This is crucial but most people ignore it or do not spend enough time on. Being an absolute master of the rules will allow you to take advantage of the rules or lack of it while being fully aware of the downside.

Next totally absorb the Core Base skills required to be successful in the position that you are in and then seek out the Incremental Skills that will make a difference to your performance in – this is where you start to get ahead of the pack. While the Core Skills are usually documented and relatively easy to build, the Incremental Skills are not! Reason why most people are quite weak in this department! Seeking internal and external mentors, wide networking and constant referencing – a healthy reading habit is a wonderful tool are some options available to you. Most often I have noticed that top performers are very comfortable in discussing and expressing their views in topics way outside of their principal areas of competency! On the contrary the average player is quite limited even in what should be supposedly their zone of competency.

Follow this with very hard work (no shortcuts here!) regardless of your talent and thoroughly practice the skills you have acquired. Pitch it in every conceivable situation and see how you do, socializing this learning with like minded friends, colleagues and family is one way to get it done. I can literally hear you say – “Easily said … where is the time or the opportunity?” Totally agree, but you need to make both available if you win at this game!

The Power of Visualization will only work when your inner self is totally confident that you can faultlessly deliver what you have learnt. The only way to make this possible is when you physically repeat the action over and over again – be it presenting to a customer, writing a document, driving a golf ball down the fairway or executing a slick cross court volley. Relentless practice will make your mind and body absolutely rehearsed and comfortable in delivering the desired outcome. Practicing over and over will also convince your inner being that you can do it! It gives the power to the mind to play the video of perfect execution picking up pieces from the hard work it saw you do while you were building and rehearsing the skill.

What unfolds next is brilliant – you are there preparing to do what you are supposed to, eyes (customers, colleagues, friends, adversaries) watching you. You know your stuff and are fully prepared with countless hours of learning and practice. Now play the mental video .. visualize the end result clearly – you have delivered a brilliant performance, everyone is blown away by what you have done, profusely congratulating or applauding you... Next, take every other restraining thought off your head and execute. You have done it…..

I am doing the same here, visualizing that you will have benefited from the perspective of this post. I am sure you have!

Art of Tequila @ Work and Play: Lick – Slam – Suck!

Without wanting to sound too presumptuous, I think most people slam Tequila as a symbolic tool to celebrate success, demonstrate machismo (or the female version of the act – whatever its called) and even as a means to get that quick ‘headiness’ prior to heading for the dance floor!

Even at the workplace the same pattern follows. Folks, very often high achievers start at new organizations or in new roles within their current organization, slam down a snifter of high adrenaline and head out to the dance floor without looking out for oncoming traffic. Casualties are commonplace! Read on and I will show you how the Art of Tequila showed me an important trail to Workplace and Leadership success!

Mid November, I was in the midst of this 2000 mile road trip up the California coast with a couple of pals – we call it the “Wild Hoggers’ Drive”. Midway, we chanced upon this Mexican cantina nestled within the gorgeous rolling hills of Carmel (for the Clint Eastwood fans, he was the mayor of this city (Population: 45,000) for a while, and also sits on the board of the Pebble Beach Golf facility not too far away.

Baja Cantina. 7166 Carmel Valley Road. Carmel. CA 93923
http://www.bajacantinacarmel.com/index.html
(Manager: Ian Penniman. Look him up if you are there, he is quite a character!)

Besides gorging on the fantastic Mexican fare of succulent meats on the sizzler, freshly toasted tortillas, gorgeous burritos and enchiladas and my personal favorite, the Chimichanga, I actually got an impromptu lesson on the art of Tequila appreciation. So here goes…

Tequila according to the Wiki…
Tequila is an agave-based spirit made in the area surrounding Tequila, 65 kilometres in the northwest of Guadalajara and in the highlands (Los Altos) of the western Mexican state of Jalisco. Tequila is most often made at a 38–40% alcohol content (76–80 proof), but there are more potent types of tequila produced with 43–46% alcohol content (86–92 proof). It is a common misconception that tequila is fermented from cactus. Agaves and cacti are unrelated. The Aztec had previously made a fermented beverage from the agave plant, which they called Octli. When the Spanish conquistadors ran out of their own brandy, they began to distill this agave drink to produce North America's first indigenous distilled spirit. The tequila that is popular today was first mass-produced in the early 1800s in Guadalajara, Mexico.
There are two basic categories of tequila: Mixtos and 100% Agave. Mixtos use up to 49% of other sugars in the fermentation process, with Agave taking up the remainder. Agave sugar is fructose-based, and is easier for the human body to break down. Mixtos use both glucose and fructose sugars.
With 100% agave tequila, Tequila Blanco is harsher with the bold flavors of the distilled agave up front, while Reposado and Añejo are smoother, subtler, and more complex. As with other spirits that are aged in casks, tequila takes on the flavors of the wood, while the harshness of the alcohol mellows.


A Dummy’s Guide to Drinking the Potion @ Play and Work
Play First….
Where it comes from, Mexico, tequila is drunk straight, without salt and lime. In the most popular style of consumption, a single shot of tequila is often served with salt and a slice of lime, called "tequila cruda" and follows the "Lick-Slam-Suck" routine. The drinker moistens the back of their hand below the index finger (usually by licking) and pours on the salt. The salt is then licked off the hand, the tequila is then slammed down the throat and the fruit slice is quickly sucked. It is common for groups of drinkers to do this simultaneously. The salt lessens the "burn" of the tequila and the sour lime fruit balances and enhances the flavor. DO NOT DO THIS if you are drinking higher-quality categories though, 100% agave tequila with salt and lime is likely to remove much of the flavor.
When served neat (without any additional ingredients), tequila is most often served in a narrow shot glass called a caballito ("Little Horse" in Spanish). The margarita glass, rimmed with salt, sugar, or plain, is a staple for the entire tequila/fruit mixed drink genre, including the margarita itself.
Tequila – Meal Combination
Tequila is commonly bottled in three to five categories:
Tequila Blanco ("white") or Tequila Plata ("silver") or Tequila Oro (“gold) – white spirit, un-aged and bottled or stored immediately after distillation, or aged less than two months in oak barrels. Jose Cuervo (the brand that you have most likely consumed) is a good example and the one that is mostly popular with you – usually consumed as a cocktail or a pre dinner drink
Tequila Reposado ("rested") – aged a minimum of two months, but less than a year in oak barrels. Usually served with Mains. I tried out the Cabo Wabo from Sammy Hagar’s (of Van Halen fame) distillery and actually fancied it more than his music!. http://www.cabowabo.com/
Tequila Añejo ("aged" or "vintage") and Extra añejo ("extra aged" or "ultra aged") – aged between 1-3 years in oak barrels. This is a post dinner ‘cognac’ category fare . My restaurant host strongly recommended Don Julio 1942 (Premium vatted – 5 years from a numbered bottle. No less!) to titillate my taste buds and give me that warm settling post meal feeling which it did incredibly well! http://www.tequila.net/tequila_reviews/anejos/don_julio_1942_anejo.html

Now about Work…
Work-life is not any different. As you get into a new organization or a new role…
· Measure up the environment first and understand the moving pieces, the priorities, the influencers and the personalities. Do not rush to the proverbial “dance floor” first. Instead determine the areas where you can immediately add value, seek buy-in from the primary stakeholders – be comfortable in your base and then ‘execute’ – similar to the process of downing the Tequila Blanco! Make sure that you “lick the salt” to prepare the environment and level off the intensity of the new actions and changes that you will likely enforce. Next “slam” it in and get into the execution mode with total commitment and intensity – if change is involved it needs to be introduced quickly, gradual change are fraught with risks. Finally “suck” in the results of your execution (like the sour lime you are meant to suck after downing the potion) to balance the outcome and enhance the flavor of the results. Constant communication with the rest of the team and candid feedback on what is working, what is not and what adjustments to the plan are being made and why are great flavor enhancers.

· As you cement your initial wins and move to the next hierarchical levels, your strategy should be more in line with the Tequila Reposado. You are more seasoned and so are your actions – you start to build longer term plans, a very strong team, determine what you need to delegate and what cannot happen if you do not do it. All this while watching the near term executions that you have delegated to the next level, like a hawk – no misses here! As your successes line up, broaden up your stakeholder support. You are the primary conduit for your group to the rest of the organization – add value at both ends.

· The next level is the Tequila Anejo – you have now attained ‘vintage’ status in your role – you develop the longer term strategy for your unit that will eventually impact the broader organization, you grow your people into bigger positions with broader responsibilities and mandatorily build succession plans at all levels. You start planning your move to the next level while being fully committed in leaving you unit better than when you took it on!
Other Tequila Trivia:
· There are over 100 distilleries making over six hundred brands of tequila in Mexico
· Over 2,000 Tequila brand names have been registered. Due to this, each bottle of tequila contains a serial number depicting which distillery the tequila was brewed and bottled in. Since there are only so many distilleries, multiple brands of tequila come from the same place.
· A one-liter bottle of limited-edition premium tequila was sold for $225,000 in July 2006 in Tequila, Jalisco, by the company Tequila Ley 925. The bottle is a two-kilo display of platinum and gold. The manufacturer has received the Certificate from Guinness World Records for the most expensive bottle of liquor ever sold.
· In 2008, Mexican scientists discovered a method to transform 80-proof (40% alcohol) tequila into diamonds. This process requires heating the tequila to over 800 degrees C (1,400 degrees F) to vaporize the tequila. The tequila particles are then cooled and settled upon steel or silicon trays in an even, pure layer and you have them … diamonds!
· Mel Gibson's anti-Semitic outburst when arrested for drunk driving was attributed to tequila consumption.
· Sammy Hagar, rock star (singer of the bar anthem "Mas Tequila") and owner of Cabo Wabo Tequila described tequila's stigma as, "the stuff that you go, 'I will never drink that as long as I live,' and you have gotten sick in college on rot-gut tequila." This image of tequila as the instigator of particularly egregious intoxication and hangovers is pervasive.
· In music, singer-songwriter Alanis Morissette wrote an ode to tequila entitled "On The Tequila" for the Flavors of Entanglement sessions, and says tequila has helped her balance things out in her life.
· In the United States, National Tequila Day is July 24.
Wonderful education and as always my pleasure to share this with you budding Tequila connoisseurs! Enough said … Viva La Mexico!

The End Game of Leadership – Who owns it?

I was chatting with a friend recently who is treading a new path through a set of interesting initiatives, challenging the conventions of ‘How things can be?’ rather than ‘How things are’.
· I was chatting with a friend recently who is treading a new path through a set of interesting initiatives, challenging the conventions of ‘How things can be?’ rather than ‘How things are’. One thought led to another and he gave me his belief on how he views the actions of a leader to evolve

· He says, that the leader is responsible for defining the vision. In doing so he challenges conventions, thinks outside of the box, morphs past success ‘methodologies’ to suit the present circumstances and most of all, knows how to dream!

· Defining the vision is quite easy, what follows is way difficult …. structuring and articulating the vision! Giving it shape and spell it out in words that are understood by all involved. Every successful vision ever put into action has had a very common thread .. simplicity! If a vision starts off by being hard to understand, the articulation, the planning and the implementation that will follow will be hard to understand as well. The result, you guessed it right .. hard to understand!!!

· Articulation of the vision calls for ‘empathy’ – seeking other people’s perspective, their views, their circumstances and their relevance to the vision. Irrespective of the skills and abilities of the leader, he or she does not know it all! Even if she does, her thoughts & experience represent her ‘nuclear’ perspective based on her personality and her surroundings.

· I have seen good leaders consider the result of their contribution (and the efficacy of their vision) by ‘impact’ and ‘scale’ they deliver to their team’s results over the long term. ‘Impact’ created by examining and consolidating as many variable attributes to a vision in a logical manner as possible and ‘Scale’ created by broadening of the scope of the vision so that the vision touches as large a macrocosm as possible over extended time periods.

· Next comes implementation and execution and this is where my friend laid out a very different view that he subscribes to – and I see his point. He believes that very often leaders spend too little time in conceiving the vision and articulating it. They are way to keen to get into executing the vision!! Eager to close off the campaign, roll out the score card on the table as quickly as possible and start congratulating all involved. In the process they garner short term tactical results and fail to milk the ‘Impact’ and ‘Scale’ of the vision.

· Instead how would it be if the leader patiently carves the vision, articulates it expertly to his team making it as simple as possible. He then empathizes with and openly solicits his people’s feedback selectively but ensuring that as many conceivable variables are covered. The leader then constructs the unique nuances that are identified through the ‘empathy & feedback’ process into the fabric of the vision, making it optimal, powerful and relevant.

· Every member of his team now understands the vision, knows that it has been examined and tested as robustly as practical, believes in it and supports it from their mental core. The leader then steps away and watches his team (led by the next tier leaders) drive the execution rather than leading the execution himself! He takes in the bigger picture, stays on top of the results and makes modifications and tweaks where needed

· So why will the leader be confident that his team will pull it off? It is because he himself believes in the vision, he believes in the process through which the vision was crafted and he believes in his people. He believes that by trusting the implementation to them, the true impact and scale of the vision will be realized!

· What about the people? They trust their leader’s ability, his candor, his fairness, credibility and integrity. In the back of their minds, they know that there is an outside chance that their leader’s and their own collective wisdom might prove incorrect and the desired results might fall thru. These thoughts are however far out weighed by the belief that the direction their leader has shown will deliver the desired results on a sustainable basis and represents their collective best interest. They execute in earnest and most often good results follow…

· It is not surprising that good leaders without fail attribute the success of a campaign to their teams while carrying the heat of failure on their able shoulders…